Open to help desk / IT support / desktop support roles Austin, TXCT --:--:--

Vance Posey.

IT Support Specialist · Self-Taught Developer_

Breaking into IT with more than a certificate in progress: real client dev work, 3D web experiences shipped for global brands, and a Linux home lab I operate 24/7.

24/7
Home server I operate
An always-on Ubuntu 26.04 + CasaOS server I built from a spare laptop and run like production — monitored, backed up, documented.
3 brands
Shipped 3D web for
Built interactive 3D web experiences delivered for General Motors, LVMH, and DKNY as a contract developer at Threedium.
iOS + Web
Apps I build
Native iOS apps in Swift/SwiftUI and responsive sites in React/Next.js — full lifecycle, design through deployment.
CompTIA A+
Certification in progress
Studying Core 1 & 2 (220-1201/1202) via Professor Messer and a hands-on home lab. Network+ and Security+ next.
SwiftSwiftUITypeScriptReactNext.jsNode.jsFirebaseUbuntuLinuxCasaOSDockersystemdBashPythonGitGitHubBlenderNetworkingWindowsmacOSSwiftSwiftUITypeScriptReactNext.jsNode.jsFirebaseUbuntuLinuxCasaOSDockersystemdBashPythonGitGitHubBlenderNetworkingWindowsmacOS
01About

The person behind the tickets

I'm a self-taught developer moving into IT — and I decided the best résumé was proof, not promises. I build native iOS apps and modern websites for clients through my own practice (vpweb.dev), and I've shipped interactive 3D web experiences for brands like General Motors, LVMH, and DKNY.

To go deeper on the infrastructure side, I turned a spare laptop into an always-on Ubuntu + CasaOS home server and treat it like production: a custom monitoring dashboard, automated nightly backups, ~15 scheduled jobs, Samba shares, and real security hygiene — all managed with systemd and my own safety rules.

Underneath all of it are years of high-volume customer service, where I learned to stay calm, communicate clearly, and translate technical things for non-technical people. That's the core of good IT support. I'm earning my CompTIA A+ now and looking for an entry-level help desk role to build a broad IT foundation.

What I do

  • Troubleshooting & IT support fundamentals
  • iOS & web development (Swift, React, Next.js)
  • Linux home lab, automation & backups
  • Clear communication with non-technical people

What I don't

  • Claim experience I don't have
  • Treat an unverified sync as a real backup
  • Skip documentation to look fast
  • Leave secrets where they don't belong
Vance Posey — IT support specialist and self-taught developer
Austin, TX

~/whoami

Based in
Austin, TX
Focus
IT Support · Dev · Home Lab
Studying
CompTIA A+ (Core 1 & 2)
Practice
vpweb.dev — iOS & web
02Selected Work

Things I built, fixed, or automated

A few projects where the outcome is measurable. Every number here is real work, not a projection.

Infrastructure

BruceOps — Self-Hosted Home Server

2026 — Present

Context

I wanted production-like infrastructure to learn Linux, networking, and operations on — without touching anything that mattered. So I built my own.

Approach

Repurposed a laptop into an always-on Ubuntu 26.04 + CasaOS server. It runs self-hosted apps, Samba file shares, and an audio stack, all managed as systemd user services with documented runbooks and explicit safety rules.

System

Healthy by default and observable: a watchdog audits services, disk, and uptime every 30 minutes; secrets stay out of shared paths; services stay LAN-only unless deliberately exposed.

Outcome

24/7
Uptime target
6+
Services hosted
0
Secrets exposed
UbuntuCasaOSsystemdDockerSambaSSH
Observability

BruceOS Dashboard 2.0 — Live Ops Cockpit

2026

Context

Logging into the server to check health didn't scale. I wanted one screen that answers 'is everything okay?' at a glance.

Approach

Built a real-time monitoring dashboard in Next.js with a custom Node + Socket.io server. It collects live CPU, memory, and disk via systeminformation, reads systemd service status and scheduled-job state, and renders an ops health score, an attention queue, and a task-flow graph.

System

Read-only and LAN-only by design, with a terminal-style command-center UI. Verified on every change with typecheck, lint, build, a health endpoint, and a service-active check.

Outcome

Live
Socket updates
1-glance
Health score
<500ms
Collector target
Next.jsReactTypeScriptSocket.ioNode.jsRecharts
Automation / AI

Hermes — Autonomous Automation Gateway

2026 — Present

Context

Routine ops — health checks, backups, daily status — were eating attention and easy to forget.

Approach

Stood up a self-hosted agent gateway ('Bruce') reachable over Telegram/Discord, driven by a cron scheduler running ~15 jobs and a modular skills system. Jobs range from deterministic script-only watchers to assisted briefings, each with hard safety boundaries (draft don't send, never expose secrets, ask before destructive actions).

Outcome

~15
Scheduled jobs
Script+AI
Job types
Safety-gated
By design
PythonCronLinuxAI agentsTelegram/Discord
Open Source

AI Coding Workflow Starter Pack

2026

Context

AI coding tools are powerful but easy to misuse — it's too easy to ship unreviewed, insecure, or unrepeatable AI-generated code.

Approach

Open-sourced a set of templates and checklists for safer AI coding workflows: review gates, guardrails, and repeatable structure so AI-assisted development stays deliberate instead of reckless.

Outcome

Open
Source
Templates
+ checklists
Public
On GitHub
AI WorkflowsMarkdownGitDocumentation
Reliability

Automated Nightly GitHub Backups

2026

A home server with no verified backup is one disk failure from gone — and dumping everything into Git would leak secrets.

Nightly
Unattended
0
Secrets committed
BashGitGitHubCronSSH
Web / SEO

VibeCodeSource — Web & SEO Platform

2025 — Present

I wanted a real content platform to ship and learn SEO on, end to end.

Next.js
Production stack
SEO-first
Workflow
Next.jsTypeScriptMDXSEOTailwind
03Experience

The path so far

Self-directed and real-world work, written as impact. Where I'm early, I say so — and the home lab is where I prove it.

2022 — Present

Founder & Developer

vpweb.dev (Self-Employed)

Independent development practice building native iOS apps and responsive websites for clients, end to end.

  • Design and build iOS apps with Swift & SwiftUI and websites with React, JavaScript, and modern web tooling.
  • Own the full project lifecycle — UI/UX design through development, deployment, and ongoing maintenance.
  • Provide direct technical support and troubleshooting to clients — the same core skill as a help desk role.
  • Translate technical concepts and recommendations clearly for non-technical clients.
SwiftSwiftUIReactTypeScriptNode.jsFirebaseGit

2026 — Present

Home-Lab Systems & Automation

BruceOps — Self-Directed Home Lab

Built and operate a 24/7 Linux home server as hands-on proof of IT and infrastructure skill.

  • Repurposed a laptop into an Ubuntu 26.04 + CasaOS server running self-hosted services, Samba shares, and an audio stack — all managed as systemd user services.
  • Built a custom real-time monitoring dashboard and a 30-minute watchdog so failures surface before they become outages.
  • Automated nightly off-site backups that exclude secrets and caches, run unattended, and alert only on failure.
  • Practiced real security hygiene: removed a leaked OAuth secret, tightened credential permissions, kept services LAN-only.
UbuntuCasaOSsystemdDockerBashPython

Jan 2022 — Nov 2022

3D / Web Developer (Contract)

Threedium

Built interactive 3D web experiences delivered for major global brands.

  • Led development and JavaScript coding of interactive 3D web experiences for General Motors, LVMH, and DKNY.
  • Built and optimized custom 3D assets and environments (Blender, SketchUp) for performance and engagement.
  • Coordinated a small team and consistently met deadlines across concurrent builds.
JavaScript3D WebBlenderSketchUpWebGL

2019 — 2025

Customer Service & Front-of-House

Hospitality (Dish Society & others)

Years of high-volume customer service — the foundation of patient, clear technical support.

  • Earned a Top-10 Server ranking company-wide at Dish Society; trained and mentored new hires on POS systems.
  • Operated POS platforms (Aloha, Micros) and handled high-volume service in fast-paced, team-oriented settings.
  • Redesigned a to-go menu that increased order volume — early proof of a build-and-improve instinct.
Customer ServicePOS (Aloha/Micros)TrainingCommunication
04Toolbox

Skills & technologies

Grouped by what they're actually for. No proficiency bars — just the stack I work in.

01IT Support & OS

  • Windows
  • macOS
  • Linux fundamentals
  • Hardware/software troubleshooting
  • Networking fundamentals
  • Documentation & user training

02Programming

  • Swift
  • TypeScript
  • JavaScript
  • Python
  • HTML
  • CSS

03Web & App Development

  • SwiftUI
  • UIKit
  • React
  • Next.js
  • Node.js
  • Firebase

04Home Lab & Infrastructure

  • Ubuntu
  • CasaOS
  • Docker
  • systemd
  • Samba / SSH
  • Bash & cron

05Design & 3D

  • UI/UX
  • Blender
  • SketchUp
  • Adobe Illustrator
  • Adobe Photoshop

06Tools & Ops

  • Git & GitHub
  • Custom dashboards
  • Monitoring
  • AI agent orchestration
  • Automated backups
05Credentials

Certifications & education

What I'm actively working toward — marked honestly. I'll flip these to earned as I pass them.

CompTIA A+ (220-1201 / 220-1202)

CompTIA · In progress

CompTIA Network+

CompTIA · In progress

CompTIA Security+

CompTIA · In progress

TABC & Food Handler

Texas / ServSafe · Earned

Education

  • Coursework completed

    Texas Tech University — Lubbock, TX

    Attended

  • High School Diploma

    Archway Academy — Houston, TX

    Graduate

  • Professor Messer A+ coursework + hands-on home lab

    Self-directed IT study

    2025 — Present

Contact

Let's build something reliable.

Currently open to help desk / it support / desktop support roles. The fastest way to reach me is email — I reply within a day.